FAQS
Cigar of the Month FAQS
What kinds of cigars will I receive with my membership?
Our tobacconists only choose the best boutique and hard to find hand rolled cigars. Some of our previous clubs have included cigars from C.A.O., Punch, Cafe' De Cuba, H. Hupmann and Padron.
How is it shipped?
All clubs are packaged in specially designed, corregated boxes. We then ship the items through one of the major delivery services. This includes UPS, FedEx, DHL and the US Postal Service. All memberships come with delivery confirmation. A signature is required for all beer and wine clubs.
Can I choose the cigars that I'll receive?
Did your family and friends let you see your birthday gift before it was wrapped? All kidding aside, the great thing about choosing a club is the suspense in finding out what will be shipped every month. Be assured our industry professionals only choose from the best selections!
What if I do not like what was shipped? Do you offer a guarantee?
We have a 100% satisfaction guarantee. If you do not like the selections, you may cancel your membership at any time for a refund of any clubs not yet shipped.
If I send a gift membership, do you include a message?
After you checkout, on the order confirmation page, you will have the ability to send an email to your receipient. Or if you prefer, create a unique, personalized letter with our form generator.
How late in the month can I order and still get my club shipped that same month?
We accept orders that will still ship out that same month up to the 20th of the month. The first shipment of any orders placed on the 21st of the month or later will be shipped starting the next month at the earliest.
Can you ship outside the United States?
We only ship to the 50 United States. We do not ship to US territories. Restrictions do apply for memberships containing alcohol.
Do you ship to PO boxes, FPO or APO boxes?
YES WE DO! We can ship any club to a PO, FPO or APO that does not contain alcohol.